Let me make it clear about faq’s

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Let me make it clear about faq’s

Why perhaps you have changed your title from Card One Banking to Card One cash?

You might have pointed out that we now have recently changed our title to Card One cash. We believe that this will be more in-keeping with all the solutions we offer therefore the items that we could provide for your requirements. You are able to continue steadily to make use of your Card that is existing one Prepaid Mastercard until it expires. As soon as it expires A card that is new one Prepaid Mastercard may be granted.

Just how long does it try switch your account?

That we provide your account will be fully switched in 7 working days if you use the Current Account Switch Service.

Just how do I switch my account to Card One cash?

Switching your account to Card One cash has not been simpler using the present Account Change provider. We could switch all of your debits that are direct standing purchases and wages/benefits. To be able to switch your bank account give us a call on 0871 811 1881 (Calls cost 11p per moment, as well as your phone business’s access fee) and we also will switch this on the phone.

Does every thing on my account that is old get to my new account?

No, payments that are recurring also referred to as constant re re payment authorities are not the main guarantee. They are create utilizing your debit card details, rather than your bank account quantity and kind rule, and so are usually utilized for telecoms bills, gym membership and cash advance repayments. When you change to a Card One cash account, you will need to allow the businesses worried understand your card details.

What are the results to your debit card transactions that i’ve asked my old bank to quit?

The Account that is current Switch must not interfere with this particular procedure and any debit card deals you have expected your bank to quit should stay therefore after your switch.

Could I avoid my brand brand brand new account details being provided to an individual who sends one-off repayments to my old account?

Maybe you are in a position to move your repayments to your bank that is new without re re payments from your own old account, and you ought to talk about this requirement together with your brand brand new bank.

If you should be perhaps not a bank, exactly what are you?

We’re an Authorised Payment Institution (API), running beneath the Payment Services Regulations authorised and managed by the FCA. The difference that is main an API and a bank is the fact that our company is maybe perhaps not certified to utilize the client’s cash for just about any function such as for example lending. There are more differences that are key a Bank as well as an API, such as for instance various “Conduct of Business” and money adequacy guidelines.

Is my cash protected by the FSCS?

Card one money holds hardly any money in your present account in an account that is safeguarded our selected banking provider. Hardly any money in your card is in a safeguarded account held by the credit card providers (Fair re re re Payments restricted) selected banking provider.

We have a negative credit score; could I nevertheless get an account that is current?

Yes, you are able to. You could get a card one money account, irrespective of your credit score. We do not make any credit checks*, we are able to help you create a start that is fresh.

Can I apply online?

Yes, you are able to. Just click here to perform our application that is online form. When you yourself have any issues, or require some assistance, please telephone 0844 257 2500 (Calls price 7p per moment, as well as your phone business’s access cost.) and another of our advisors will make suggestions through the process.

Am I able to get my salary/wages paid into my account straight?

Yes you’ll. It mightn’t be more straightforward to ensure you get your wages paid into the account, merely sign the pre printed wages mandate (enclosed in your welcome pack) and hand over to your boss or payroll division. This may imply that your wages, regardless if you are compensated daily, regular or month-to-month are compensated straight into your payment Account.

How can I withdraw money?

You are able to withdraw money from many money devices (ATMs) that show the MasterCard recognition Mark utilizing your card and PIN. There clearly was a maximum daily cash withdrawal limitation of ВЈ450 from money devices (ATMs).

Additionally it is feasible to withdraw cash throughout the countertop at any street that is high, as much as no more than ВЈ2,000 each day. To utilize this ongoing solution it is important to provide your card along with photo recognition.

You’ll be able to get money back from some stores who provide this solution.

Just how much does the card one money present account expense?

Just for ВЈ12.50 each month you obtain a totally handled present account that lets you handle finances effortlessly and straight forward. You will get access to our online account access system and use of our account administration group that are only a call away. In addition, you have the added capability of a card one money Debit MasterCard, in order to utilize it to look or withdraw cash in the home or abroad. You could add a second person to your account whenever you want for one more ВЈ5 per the balance is shared between both cards month. If you will find inadequate funds in your payment Account to pay for a standing purchase by text 5 working days in advance that you have set up, we will notify you. If there are inadequate funds to really make the payment 2 trading days before it is due to be compensated, we are going to text you once more and notify you that individuals never have made the repayment. If you can find insufficient funds in your payment Account to pay for a primary debit we shall alert you by text regarding the time the direct debit flow from to be compensated. We’re going to keep wanting to pay the direct debit up you will have until that time to deposit cleared funds into your Billing Account for the direct debit to be processed until 5pm so. The writing alerts are free (community fees may use) and there is no charge for failed re payments. There isn’t any account fee that is opening you merely spend the monthly cost ahead of time.

Please see our Overview Box for charges that apply to your card.

How do I always check my balance? Can you send paper statements?

You can examine your balance round the clock, 1 week a week utilizing your online account, click right here to sign in. You will see your statement online or print for safe keeping. You are able to check always your stability by telephoning your individual account supervisor on 0871 811 1881 (Calls cost 11p per minute, as well as your phone organization’s access charge.), and they’re going to inform you balance and show you any future debits from your account. With us, you can also check your balance by sending a text to 60777 containing the word “BALANCE” if you have registered your mobile phone number. You’ll be charged your standard system price for delivering the written text demand to us, and ВЈ0.15 by us for giving the writing returning to you.

Am I able to use if i am one-man shop?

Yes, you are able to apply whatever your needs. We accept applications through the used, self employed and unemployed. Once we perform no credit checks*, you are able to nevertheless be accepted for the card one cash account even although you have had CCJs or defaults in past times. We are going to additionally accept applications in which the High Street banking institutions may down have turned you due to bankruptcy etc.

Do you realy provide account management that is online?

Yes, you’ll be delivered a password individually that may enable you to get on your account that is own management 24 hours per day, seven days per week. Using your internet account it’s possible to check on balances and view statements, order a 2nd card, authorise and amend direct debits, put up and amend standing requests, spend your bills via our Faster Payment solution, put up your texting alerts and amend your private details.

Would you pay interest?

No, we’re not able to pay interest on any funds credited to us.

Do you offer cheque books?

Card one money does not issue cheque publications for its clients. We realize that almost all of our clients choose making payments online or by card. Cheques may be deposited but, utilising the supplied giro guide, in just about any Barclays branch.

Do you really provide loans and overdrafts?

maybe Not at this time but our company is presently taking care of providing our present account clients borrowing facilities.

Would you provide Direct Debits?

Yes we do. All you have to do is give your bank account details into the business you want to put up a direct debit with they are going to look after the remainder. It is possible to handle all of your debits that are direct you log on your online account.

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